Terms & Conditions

Welcome to Pink Auto Glass. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

SMS Terms & Conditions

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your phone number is used exclusively for service-related communications as described below.

Types of SMS Communications

If you have consented to receive text messages from Pink Auto Glass, you may receive messages related to the following:

• Appointment Reminders: Confirmations and reminders about your scheduled windshield repair or replacement appointments
• Service Updates: Status updates about your service request, technician arrival times, and completion notifications
• Quote Information: Details about your windshield repair or replacement quote
• Follow-up Communications: Post-service follow-ups to ensure your satisfaction
• Emergency Notifications: Important updates about weather-related service delays or urgent safety information

Example: "Hello, this is a friendly reminder of your upcoming windshield replacement appointment with Pink Auto Glass on [Date] at [Time] at [Location]. You can reply STOP to opt out of SMS messaging from Pink Auto Glass at any time."

Message Frequency

Message frequency may vary depending on the type of communication and your service needs. You may receive up to 3-5 SMS messages per service appointment, including confirmation, reminders, and follow-up messages. Message frequency will vary based on your interaction with our services.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your wireless carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Pink Auto Glass is not responsible for any charges incurred from your mobile carrier.

Important: Check with your mobile carrier regarding their specific messaging rates and data plans.

Opt-In Method

You may opt in to receive SMS messages from Pink Auto Glass in the following ways:

• By checking the SMS consent checkbox when submitting an online form on our website
• By checking the SMS consent checkbox when booking an appointment online
• By providing express verbal consent when speaking with our customer service representatives

Note: Consent to receive SMS messages is optional and not required to use our windshield repair and replacement services.

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so:

• Simply reply "STOP" to any SMS message you receive from us
• Call us directly at (720) 918-7465 to request removal
• Email us at service@pinkautoglass.com to opt out

After opting out, you will receive one final confirmation message. You may continue to receive transactional messages related to active service requests for safety and legal purposes.

Help

If you are experiencing any issues or need assistance with SMS messages, you can:

• Reply with the keyword "HELP" to any SMS message
• Call us directly at (720) 918-7465
• Email us at service@pinkautoglass.com
• Visit our website at pinkautoglass.com for support

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. You will still be able to use our services and receive communications via email and phone calls.

Standard Messaging Disclosures

• Message and data rates may apply from your wireless carrier
• You can opt out at any time by texting "STOP" to any message
• For assistance, text "HELP" or call (720) 918-7465
• Message frequency will vary based on your service needs
• Carriers are not liable for delayed or undelivered messages

General Terms of Service

Service Description

Pink Auto Glass provides mobile windshield repair and replacement services throughout Colorado. Our services include rock chip repair, windshield replacement, ADAS calibration, and insurance claim assistance.

Service Area

We provide mobile services throughout the Denver metro area and surrounding Colorado communities. Specific service availability may vary based on location and scheduling.

Pricing and Payment

All pricing is provided as estimates and may vary based on vehicle make, model, and specific service requirements. Final pricing will be confirmed before service begins. We accept various payment methods and work with most major insurance providers.

Cancellation Policy

Appointments may be cancelled or rescheduled with at least 24 hours notice. Late cancellations or no-shows may be subject to fees.

Warranty

All our windshield repairs and replacements come with a lifetime warranty against defects in materials and workmanship. Warranty terms and conditions apply.

Limitation of Liability

Pink Auto Glass is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the service.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by the laws of the State of Colorado, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms & Conditions, please contact us: